Connect HP Envy 6458e to new WiFi network (2024)

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Connect HP Envy 6458e to new WiFi network

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Connect HP Envy 6458e to new WiFi network (3)

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Connect HP Envy 6458e to new WiFi network (5)

bfin1

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‎07-17-202410:00 PM

Connect HP Envy 6458e to new WiFi network (6) HP Recommended

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I bought a new WiFi router and am trying to connect my HP Envy 6458e printer to the new network using the HP smart app on a Windows 11 PC. I have searched the forums and found other threads on the same topic with conflicting answers, for example:

https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/Adding-my-printer-to-a-new-WiFI-n...

I cannot find any straightforward option to connect to a new WiFi network within the HP smart app, nor can I find an easy way to remove the printer. It just lists the printer and says that it's offline.

This is mildly infuriating to say the least. Can someone provide accurate instructions to do this that work in 2024? Thank you!

Category:

  • Wifi error
  • Windows 11

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Connect HP Envy 6458e to new WiFi network (7)

Connect HP Envy 6458e to new WiFi network (8)Alden4

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‎07-20-202406:17 AM

Connect HP Envy 6458e to new WiFi network (9) HP Recommended

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Hi @bfin1,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To connect your HP Envy 6458e printer to a new WiFi network using the HP Smart app on your Windows 11 PC, follow these steps.

Prepare the Printer for WiFi Setup

  1. Turn on the printer and make sure it is in a ready state.
  2. Reset the Network Settings:
    • On the printer’s control panel, touch the Wireless icon or go to the Network menu.
    • Navigate to Settings > Restore Network Settings or Restore Network Defaults.
    • Confirm the reset.

Install the HP Smart App (if not already installed)

  1. Go to the Microsoft Store on your Windows 11 PC.
  2. Search for HP Smart and install the app.

Connect the Printer to the New WiFi Network

  1. Open the HP Smart app on your Windows 11 PC.
  2. If your printer is listed as offline, remove the printer:
    • Click on your printer in the HP Smart app.
    • Click on Printer Settings.
    • Scroll down and click on Remove Printer.
  3. Add the Printer Again:
    • Click on the Plus (+) icon to add a new printer.
    • Select Set Up a New Printer.
  4. Follow the on-screen instructions to connect your printer to the new WiFi network:
    • Ensure your PC is connected to the same WiFi network you want the printer to connect to.
    • The app will search for the printer. Follow the prompts to select your printer and connect it to the WiFi network.

Complete the Setup

  1. Once the printer is connected to the new WiFi network, the HP Smart app should indicate that the printer is online.
  2. Print a test page to ensure the connection is successful.

Troubleshooting Tips

  • Ensure your PC and printer are on the same WiFi network during the setup process.
  • If the printer is not found, make sure it is within range of the WiFi router and try restarting both the printer and the router.
  • Disable any VPN or firewall temporarily to avoid connectivity issues during the setup.

By following these steps, you should be able to successfully connect your HP Envy 6458e printer to your new WiFi network using the HP Smart app on a Windows 11 PC.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support

I am an HP Employee.

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    Connect HP Envy 6458e to new WiFi network (2024)

    FAQs

    How do I reconnect my HP Envy printer to a new Wi-Fi? ›

    Use the Wi-Fi Protected Setup (WPS) button on your router to connect the printer to your Wi-Fi network.
    1. Place the printer near the Wi-Fi router.
    2. Put the printer in Wi-Fi Protected Setup (WPS) mode. ...
    3. Within two minutes, press and hold the WPS button on the router until the connection process begins.

    How do I change my HP printer to a different Wi-Fi network? ›

    Open the Setup, Network, or Wireless settings menu, and then select Wireless Setup Wizard. Select the name of your network, and then enter the password to complete the connection.

    How do I reset my HP printer to a new Wi-Fi network? ›

    Use the buttons on the printer control panel to restore Wi-Fi setup mode.
    1. Press the Menu button .
    2. Use the right arrow to navigate to Network, and then press OK.
    3. Select Wi-Fi Default, and then press OK. ...
    4. Wait 60 seconds.
    5. Within two hours, return to the app or software to find and add your printer and complete the setup.

    How do I sync my printer to a new Wi-Fi? ›

    Connect your wireless printer to your home network by clicking on the WPS button on your printer and router. You will then have to press the WPS button on your router to discover new devices, then push the WPS button on the printer. This will automatically detect and connect to your wireless network.

    Why is my printer not connecting to my new Wi-Fi? ›

    One of the most common reasons for Wi-Fi printer connection issues results from entering the incorrect network password. This can happen when you're typing the password in on the printer's touch screen or numeric keypad. All it takes is a single missed character and your printer won't be able to connect.

    How do I connect to a printer from another Wi-Fi network? ›

    On your printer's control panel, navigate to the wireless settings or Wi-Fi setup menu. Choose your Wi-Fi network from the list of available networks. Enter your Wi-Fi network password if prompted. Your printer should now be connected to your Wi-Fi network.

    How do I connect my printer to another network? ›

    On your computer, go to the Control Panel and open the "Devices and Printers" or "Printers and Scanners" section. Click on the "Add a Printer" option. Your operating system will search for available printers on the network. Wait for the search to complete.

    How do I disconnect my HP printer from old Wi-Fi? ›

    If wireless indicator persists
    1. Shut the printer down.
    2. Then hold the "wireless" and "cancel" button together while powering the printer back on.
    3. Wait for all the lights to flash together and then let the buttons go.

    Why won't my HP printer find my wireless network? ›

    Restart your computer or mobile device, printer, and router to clear any error states. Disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to. If the printer is available and has a ready status, the issue is resolved.

    What are two methods to connect to a printer wirelessly? ›

    What are two methods to connect to a printer wirelessly?
    • Bluetooth: Some printers also support Bluetooth connectivity, which allows you to connect your printer directly to your mobile device without needing to connect to a Wi-Fi network. ...
    • Wi-Fi Network: This method involves connecting your printer to your Wi-Fi network.
    Mar 4, 2024

    How do I get my HP Envy 6000 printer back online? ›

    Navigate to Devices and Printers (Windows) or Printers & Scanners (Mac). Locate your HP Envy 6000 printer in the list. If it shows as offline, right-click (Windows) or Control-click (Mac) on the printer and select "Use Printer Online" (Windows) or "Open Print Queue" then "Resume Printer" (Mac).

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