Welcome to UMBC Jobs (2024)

DIVISION OF STUDENT AFFAIRS

Unlocking potential. Transforming lives.

The mission of the Division of Student Affairs is to foster a supportive, inclusive, and engaged campus community where every undergraduate and graduate student can achieve their full potential. We envision an environment where the lived experiences of our students are valued and where every student is challenged, supported, and engaged in transformative experiences that prepare them to make an impact at UMBC and beyond.

Student Affairs currently encompasses 10 departments focused on student development, engagement, and success, including Campus Life, the Career Center, The Center for Democracy and Civic Life, Communications and Marketing, Initiatives for Identity, Inclusion & Belonging, Off-Campus Student Services, the Office of Health Promotion, Residential Life, Retriever Integrated Health, Student Conduct and Community Standards, and UMBC Transit

For more information on how the Division of Student Affairs contributes to UMBC’s mission and vision, visit studentaffairs.umbc.edu

With a commitment to collaboration, operational excellence, and continual enhancement, the Assistant Vice President for Student Affairs Facility Operations, Auxiliary and Business Services provides strategic administrative, operational, and programmatic leadership to Residential Life, the Commons, Student Affairs Business Services, and Event and Conference Services by developing and implementing innovative strategies to maximize skill, talent, revenue potential, and efficiencies within and across these units.

Reporting to the Associate Vice President for Administration and Chief of Staff, the Assistant Vice President for Student Affairs Facility Operations, Auxiliary and Business Services provides executive-level strategic planning and general management for all facilities-related and auxiliary functions division-wide, including but not limited to operations and maintenance, capital planning, design and construction; oversees all aspects of facilities-related projects, assuring compliance, timely completion and contractor performance as well as schedule and budget adherence; provides leadership, knowledge and expertise to sustain and support the building environment and to deliver student-focused services and solutions; manages all matters of preventive maintenance, energy management, safety requirements, space utilization, and auxiliary services; and provides leadership for Division financial strategy.

This role involves working with campus constituents to provide exceptional services for UMBC students, faculty, staff, and visitors. This role ensures optimal stewardship and long-term improvement of Student Affairs resources, including housing and meeting/event space within the Commons and throughout the Student Affairs portfolio of spaces. The role partners closely with Academic Affairs and Facility Services to maximize the effective use of spaces for academic, co-curricular and conference services use. This role employs auxiliary and University space resources to advance an inclusive campus community and generate non-tuition revenue to reinvest in capital improvements. The person in this position must demonstrate a high level of collaboration and maintain a strong presence on campus, actively engaging with members of the community.

UMBC offers competitive compensation. This role starts at $160,000andhasover 4 weeks of vacation for regular full time roles. Tuition remission is also available.

What is it like to work at UMBC? Check out Glassdoor or Indeed. And read about our recent award, UMBC is a 2023 Great College to Work for…. In every category.

A hybrid telework schedule may be available.

Leadership & Supervision

• Provide strategic direction and management for Residential Life, the Commons, Business Services, and Event and Conference Services, collaboratively developing and executing innovative approaches to enhance revenue generation, operational efficiency, and service quality for the campus community. Ensure congruency of practice with the mission, vision, and goals of the University and the Division of Student Affairs.
• As a campus collaborator, promote a vision that prioritizes and advances inclusivity and multicultural practice supporting students and staff of all identities.
• Build and maintain robust relationships with students, faculty, staff, and other campus community members to understand their needs and address their concerns, continually enhancing service delivery. Create effective ongoing planning and relational partnerships with the Division of Undergraduate Academic Affairs, Facilities Management, the Office of General Counsel, Environmental Safety and Health, Athletics and Recreation, UMBC Admissions, Institutional Advancement, UMBC Procurement and Strategic Sourcing, and University Police.
• Proactively mentor and support staff to enhance collaborative efforts and efficiencies. Facilitate effective internal and external communication, ensuring transparent and consistent messaging across the University and with external partners.
• Drive continual improvement across programmatic, service, and learning outcome metrics. Ensure appropriate assessment planning, implementation, and reporting are completed by all functional and programmatic areas; lead collaborative efforts for units to leverage findings to inform future planning.
• Manage risk assessment and emergency management planning and implementation. Serve as anengaged partner with the Campus Police and Administration and Finance.
• Coordinate with the Vice President for Student Affairs and the Associate Vice President for Administration to further the mission of the Division of Student Affairs, as needed.

Residential Life Facilities

• Serve as a visionary leader within the Division of Student Affairs, facilitating partnerships with Academic Affairs, Facilities Management, and other critical stakeholders to provide students with a vibrant learning environment that complements the mission of the University - ensuring appropriate living environments for on-campus students well-maintained.
• Develop and guide strategic planning initiatives for residence life facilities as well as short-term goal setting and implementation of organizational priorities that complement the mission of the University.
• Manage and supervise the professional staff responsible for the overall operations of a broad range of university-owned housing facilities.
• Oversee risk management and safety strategies for Residential Facilities.

Event & Conference Services

• Develop and implement efficient space reservation/utilization policies and procedures that align with the institution’s goals, ensuring high standards of service delivery and stakeholder satisfaction. Lead regular policy reviews and training.
• Lead and support the daily operations of event management and provide collegial leadership in a hands-on work environment with a variety of people and processes. Ensure high-quality event management and support services by promoting effective internal communication and collaboration.
• Maintain partnerships with key stakeholders, including Facilities Management, to ensure facilities, venues, and programs are welcoming to all patrons. Ensure that staff collaboratively produce events that reflect a standard of excellence and quality that represents the University well.
• Ensure appropriate marketing and outreach to maximize conference use of unused meeting and event spaces and housing inventory.
• Facilitate regular process improvement to ensure ready access to meeting and events space for campus constituents as well as external conference clients.

Auxiliary and Business Services

• Actively collaborate with internal and external partners to lead the successful operation of the University’s Student Affairs auxiliary enterprises, balancing the need for financial performance, accountability, and efficiency with the need for programming that drives student success by integration into the academic mission of the institution.
• Develop structure, mission, goals, and objectives for Student Affairs auxiliary and business processes. Execute associated strategies, financial plans, and operational plans. Provide strategic analysis, recommendations, counsel, and managerial and operational assistance to all units supporting Student Affairs auxiliary and business processes.
• Supervise campus-wide services and oversee contract and partnership management for auxiliary operations to ensure alignment with University procurement policies as well as seamless support for students, faculty, staff, and visitors.
• Lead the Division of Student Affairs financial strategy to support divisional and unit priorities and budget development processes, always seeking to align financial realities with the division’s mission, vision, values, and strategic priorities and the university’s mission and values.
• Collaborate with critical stakeholders to develop financial strategies, analyze strengths and weaknesses, prepare forecasts, and mitigate risks.
• Lead the development of short & long-range financial plans for auxiliaries to drive financial results, and long-term sustainability, and best utilize resources in support of the strategic direction of UMBC.
• Lead collaboration with Administration and Finance to incorporate best practices and key financial metrics into plans and develop comprehensive financial projections.
• Maintain and proactively seek new sources of revenue as well as efficiency opportunities and cost control.
• Lead cross-functional teams and spearhead key operational changes including but not limited to process improvement and development, human resources and talent management and policy development.

Facility Operations and Capital Planning

• Provide leadership for strategic planning, including capital improvements, pro forma development, facilities planning, equipment upgrades, and inventory replacement.
• Ensure optimal stewardship of meeting and event space within the Student Affairs and Event & Conference Services portfolio.
• Serve as a vocal advocate - championing the essential roles of communal gathering spaces and operational excellence in fostering student success, mental health, a sense of belonging, and overall well-being.
• Provide strategic leadership and advance capital improvement plan for all spaces within the Student Affairs portfolio.
• Partner with P3 housing partners to ensure contractual obligations are maintained for capital improvements and basic maintenance.
• Partner with Facility Services and Academic Affairs to develop and advance plans to address deferred maintenance and AV upgrades to Student Affairs meeting and events space. Assess and review facility care, maintenance, and customer service, identifying opportunities for improvement.

Experience Required:

Seven years of relevant progressive leadership in higher education administration or business process enhancement; strong leadership, communication, collaboration, and interpersonal skills; demonstrated commitment to diversity, equity, access, inclusion, and belonging; demonstrated ability to support students and staff from diverse backgrounds; demonstrated proficiency in strategic management, project management, and fiscal/resource management; operates with high levels of integrity, diplomacy, and reliability.

Education Required:

Master’s degree preferably in business, economics, management, organizational management, higher education administration, student affairs administration, or related field from an accredited institution.

Experience Preferred:

Experience leading change and driving strategy at institutional levels; proven ability to assess needs, enhance structures, and garner support for strategic priorities.

Education Preferred:

Terminal degree preferably in business, economics, management, organizational management, higher education administration, student affairs administration, or related field from an accredited institution.

A background check will be required.

Upload a cover letter and a resume.

UMBC offers a rich benefits package.

Regular and grant funded regular positions (Full benefits summary click here):

Generous Leave which includes accruing:

• 22 Days of Annual Leave
• 15 Days of Sick Leave
• 15 Holidays
• 3 Personal Days

Tuition Remission:

• 8 credit hours per semester
• Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

• Life and disability insurance
• Retirement plans (including the choice of joining the pension plan)
• Professional development opportunities
• Wellness opportunities
• & Much more

Contingent II positions may include some benefits.

Benefits offered align with type (Regular, Contingent II, etc.) of position.

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.